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Terms & Conditions


A tracking number will be emailed to you when your order has been shipped. Please allow at least 1-2 business day for the tracking information to be updated with the shipper.


We ship via UPS ground or air for domestic and some international shipments.


Shipping cost could vary.

But general rates:

$18 for domestic ground shipping & handling

$35 for shipping & handling to Alaska / Hawaii / Canada

$50 for international shipping & handling


Recipient is responsible for all duties and taxes at time of international deliveries.


Exchanges and Returns are available and are considered on a case by case basis. We accept returns within 30 days for exchange or return if the item is unused or new condition with a tag.


Please contact Ridgeback ltd. for an evaluation in exchange or return. 


No returns or exchanges on sale items.


Ridgeback is not liable or responsible for any damage, loss or accidents from the personal use of the products.


Need to look at the actual product? Head to:

G1 Climbing + Fitness

8845 W 116th Cir,
Broomfield, CO 80021



Credit / Debit Cards.  |    PAYPAL.    |   Venmo if in-person inquiry

Payment Methods
Terms and Conditions
Returns & Exchange
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